Support
While we strive to make our documentation comprehensive, sometimes you may need additional help. Here are the official support channels:
Official Support Channels
-
Support Portal
For technical issues and bug reports:
https://support.mindsend.xyz/ -
Community Discord
For general questions and community support:
https://discord.gg/CZzZSKxzWP
Before Contacting Support
To help us serve you better, please:
- Check the FAQs first - your question may already be answered
- Have your MetaMask version and browser information ready
- For technical issues, include steps to reproduce the problem
Issue Prioritization
We prioritize issues based on:
- Security vulnerabilities (highest priority)
- Functionality-breaking bugs
- Feature requests
- General questions
We respond to support requests as quickly as we can.